Paid tutorials:
The paid tutorials have a no refunds policy. If for whatever reason you encounter problems trying to download the items you have purchased please contact me.
It has happened - though very rarely, that due to Chrome settings and the inability of users to change them, they weren't able to download large files from the website.
If that happens to you, please contact me and I will find a way to give you access to the files you have purchased.
Physical goods store:
I do offer two kinds of shipping: free shipping and flat-rate. Please read carefully the description of items as it will say if they qualify for any specific shipping. Also, read at the end of this if you wish to purchase more than one item.
Be aware that, except for when "regular envelope" is so noted in the description of the item, for free shipping you will have to wait more for your items, as I ship first-class, and for that I have to physically go to the post office - USPS does not offer the possibility to do this type of shipping online. With my disability it is hard for me to drive to the post office, so I have to wait for Saturdays when my friends can drive me there. So no matter when you order your items, they will be shipped the next Saturday. I will email you a photo of the receipt so you can track your package.
IF the item description states that it qualifies for "free envelope" (usually the case of some ear rings) that means that I can ship it the next business day in a regular envelope, with the advantage that you will get it shipped sooner but the disadvantage that I can't give you any tracking number. Also be aware that on this option I do not do refunds if the envelope gets lost, so please understand that if you choose this shipping type you do so at your own risk.
For all flat-rate shipping items ordered: if you have placed your order before 6 pm CDT, you will get your tracking number the evening of the day of the purchase and the item will be shipped to you within 1 to 2 business days. Please notify me if you wish for me to create the shipping label with email notifications, if you wish to receive updates on the package.
Note: in my area the mail DOES get delivery and pick-up on Saturdays too, so if you order on a Friday, I will be able to schedule a pick-up the next day.
I always ship with insurance for both free parcel and flat-rate. No insurance on free envelope
If you wish to purchase more than one item, please first contact me to avoid the hassle of paying too much shipping and then having to wait for refund on shipping please contact me before making the purchase. I will pull the items out of the online store, package and weigh and inform you of the cost. If you agree with it I will send you a Paypal invoice by email that you can pay through Paypal
If you are an international buyer, please contact me before purchasing. The fees for international shipping have raised horribly, and you might find out that the shipping might cost you more than the item. So please, contact me first to see if you would agree with the total cost. If you do, I will do as stated above, will pull the item(s) from the store, package and weigh them, do the price calculation and inform you. If you agree with the shipping cost, I will send you a Paypal invoice by email.
